The privacy policy of ridecar.in governs the usage, collection as well as sharing of any personal information given by the user to the company. The company considers the user's privacy as its topmost priority. Secure storage of data and other efforts are made to prevent any kind of misuse of the user’s information or unauthorized access. Ridecar collects user information solely for the purpose of delivery and improvement in the company services for its users. It is the responsibility of the user to be in agreement with all the stated terms of this privacy policy before hiring the rental services of Ridecar.The user holds the rights to suspend/ terminate the company’s services by withdrawing his/ her consent to the privacy policy or by deletion of his/her account from the company database.
Ridecar collects certain information from the members who register on the company website, solely for the purpose of ‘user identification'. The company collects the following information when an applicant registers through the website or mobile application
By providing the above-mentioned information, it is assumed that the registered user voluntarily agrees to the terms and conditions of this document. Ride Car may also use the provided information of the user for purposes like data analysis, auditing, research, etc. to enhance the company services and safety protocols for the users. The user may also be requested to fill online surveys from time to time for the company's improvement purpose only. During the rental period, the following information is collected from the user:
Ridecar.in collects certain non-private information which does not hold any direct relation with any individual; this is inclusive of but not limited to usage details, IP addresses and identifying technologies. The company has all the rights to collect, use, transfer as well as disclose non-private information for any purpose necessary. The information collected in this case can be used by the company to make amendments in their platform, analyze trends, gain a better understanding of the user's behavior, and other such activities.
Ridecar shares the personal information of users with the companies who further provide services. These services include fulfilling users’ bookings, information processing, managing user data, extending credit, providing customer care services, or for surveys. The companies handle this information as per the Privacy Policy of Ridecar
It might be a mandate by the legal processes, laws, litigation or requests from the public as well as government authorities for Ridecar to share certain personal information of the users. In case of matters pertaining to law enforcement, national security or any other issue that is of public importance, disclosure of users’ information is a must. There may also be a disclosure of users' information when it comes to enforcement of terms and conditions of Ridecar. Also, in case of any merging or reorganization, the company might transfer the users’ personal information to the relevant third party of concern.
Ridecar uses cookies for the collection of non-identifiable information. A cookie is a data that a particular website can send to the user’s browser which might get stored on the user’s computer as an anonymous tag. This tag can identify the user’s computer, but not the user. The company uses cookies on some pages of the website with an ideology to enhance its services. The information is shared with third party vendors in this case. The user is entitled to block the sharing of cookies by the company website by changing the appropriate settings from his/ her browser. This might affect/ hinder certain website services.
Ridecar may contact the users for surveys from time to time. The users who wish to opt-out of this service can intimate the same to the company via choosing the ‘unsubscribe’ option or by getting in touch with the customer care at Ridecar. The users can also change their settings and opt out of the usage of ‘cookies’ on the Ridecar platform in any manner. Ridecar holds all the rights to change its Privacy Policy at any time. The user shall be notified about the change in the Policy via the website as well as email. In case of any dispute or disagreement, the user is free to suspend/ terminate the company's services by deleting his/her user account.